Who Holds the Record · country brief · data as of 2026-10-01Who holds the health record in Croatia?
In 2026, Croatia scores 60 of 100 on a person's right to see, control and share their own health record: rank 23= of 65 countries, in the Mixed band (45 to 64). Who holds the keys: Shared. Source: Who Holds the Record, SuperTruth, data as of 2026-10-01.
Croatians can see labs, prescriptions and hospital letters online and block whole groups of doctors, but private clinics stay outside CEZIH until 2027.
Published · updated · data as of 2026-10-01 · research tool, not legal advice
Can I get my health records in Croatia?
Access to the full record scores 62 of 100 in Croatia, against a median of 62 across 65 countries. The 2004 patient rights law gives a right to the whole record, with copies at the patient's cost. Portal zdravlja shows lab results, prescriptions, referrals and hospital letters, but its user count was not verified, so the score sits in the lower half of the band.
Can I control who sees my health record in Croatia?
Control and consent scores 66 of 100 in Croatia, against a median of 52 across 65 countries. In Portal zdravlja patients can allow or block access by whole groups, such as all family doctors, emergency doctors or hospital specialists. A law-backed log shows who viewed which data and when, but sharing is on by default.
Eight rights, against Lithuania, Netherlands, Bulgaria and the EU
| Patient access to the full record20% | 62 | 67 · 55 · 62 | |
|---|---|---|---|
| Patient control and consent20% | 66 | 62 · 72 · 62 | |
| Privacy and security15% | 52 | 50 · 52 · 55 | |
| Connected care journey15% | 68 | 68 · 60 · 70 | |
| Protection from commercial use10% | 56 | 54 · 62 · 50 | |
| Clinician access at the point of care10% | 64 | 64 · 58 · 62 | |
| Research and trial consent5% | 45 | 48 · 57 · 44 | |
| Clinical AI governance5% | 50 | 50 · 50 · 50 |
Black dot: Croatia. Hollow dots: Lithuania, Netherlands, Bulgaria (scores on the right, same order). Grey line: median of all 65 countries. Dashed teal line: EU median. Overall: Croatia 60, EU median 61. Scores move in steps of about 5; gaps of 4 or less are ties.
What would Croatia need to change to score higher?
Croatia sits in Mixed (45 to 64); Strong starts at 65. The two rights furthest below the 65-country median, weighted, are privacy and security (52, median 55) and research and trial consent (45, median 49). The published rubric reads:
- Privacy and security: Health-sector enforcement on the record: an independent regulator deciding health-data cases, breach notification and penalties applied.
- Research and trial consent: A general opt-out that is honoured, or dynamic or opt-in consent, with a public register of research uses: 55 to 85.
Which laws give health record rights in Croatia?
- Zakon o podacima i informacijama u zdravstvu (NN 14/19) (2019): Creates e-Karton, limits access to treating clinicians, obliges every provider to exchange data via CEZIH.
- Zakon o zastiti prava pacijenata (NN 169/04) (2004): Right to the whole medical record, copies at own cost; written consent for research.
- Pravilnik o opsegu i sadrzaju podataka te nacinu vodenja e-Kartona (NN 74/2023) (2023): Sets e-Karton contents and access; portal must show who viewed which data and when.
Strain and split context, not scored
- Doctors per 10,000
- 39.7 2023
- Nurses and midwives per 10,000
- 80.5 2023
- Private insurance + out-of-pocket
- 15.1% 2023
- Record reaches private care?
- partial
"private clinics join only in 2027."
Published stories
- 2026-04 · Agencija za zaštitu osobnih podataka (AZOP), final decision UP/I-034-01/24-01/23 Patients asked a private hospital for their scans; the images had been lost
- 2025-07 · Agencija za zaštitu osobnih podataka (AZOP), anonymised decision 567-UP/I-034-01/24-01/31 Hospital worker photographed a patient's test result on screen and it reached the media
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